Minimum Service Delivery Standards (MSDS)
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Indicator 16: Who Wrote in This File? Only Authorized Persons Make Entries in the Record
Indicator 16 of MSDS Standard 6 (YELLOW) requires every entry in patient records to be made by an authorized person, identifiable by…
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Indicator 15: Every Patient Gets a Number: The Unique Identifier in Your Clinical Record
Indicator 15 of MSDS Standard 6 (YELLOW) requires every patient record to carry one unique number and identifying particulars such as parentage,…
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Spill Management in Healthcare Establishments: Lessons from One Broken Bottle
A broken bottle of disinfectant at a small clinic, and what the Punjab Healthcare Commission advises on preventing, preparing for, responding to…
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Indicator 14: Performance Reviews Are Not Optional: Evaluations Based on Job Descriptions
Indicator 14 of MSDS Standard 5 (YELLOW) requires periodic, written performance evaluations of every staff member, quarterly or yearly, based on their…
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Indicator 13: Every Staff File Matters: The Personnel Records PHC Will Ask For
Indicator 13 of MSDS Standard 5 (RED) requires a personnel record for every person working in the clinic: qualifications, valid registration, experience,…
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Indicator 12: The Extinguisher on the Wall: Is Anyone in Your Clinic Able to Use It?
Indicator 12 of MSDS Standard 4 (YELLOW) requires suitable fire-fighting arrangements, such as an extinguisher, sand or water and a spade, and…
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Indicators 85 and 86: Six Wounds in One Month
Six infected wounds in one month at a Jhang hospital could not be traced to any surgeon, procedure or theatre. Indicators 85…
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Indicator 11: When the Wires Start to Smoke: Does Your Staff Know What to Do in a Fire or Non-Fire Emergency?
Indicator 11 of MSDS Standard 4 (RED) requires the doctor and support staff to know how to detect and contain fire and…
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Indicator 10: The Curtain That Counts: Patient Privacy During Consultation and Examination
Indicator 10 of MSDS Standard 3 (RED) requires adequate arrangements for patient privacy during consultation and examination, including a female attendant when…
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Indicator 9: Sitting, Light, Water, and Toilets: The Seven Comfort Facilities PHC Will Check
Indicator 9 of MSDS Standard 3 (YELLOW) checks seven patient comfort facilities: sitting, emergency lighting, a waste receptacle, ventilation, clean drinking water,…