Edge Karachi

Health Services Coordinator, Patient Access Coordinator (MBBS, US Healthcare)

Health Services Coordinator and Patient Access Coordinator (MBBS, US Healthcare)

Edge (onedge.co) connects global talent with the US healthcare and insurance industry. It is hiring for two in-office, full-time roles in Karachi that provide administrative and communication support to US healthcare providers in a remote (telehealth) environment. MBBS is mandatory for both.

Requirements

  • MBBS degree (mandatory)
  • US healthcare and doctor experience (mandatory)
  • Clear, professional English and strong interpersonal and customer service skills
  • Comfortable with EHR systems, payer portals and HIPAA-compliant handling of patient information
  • 5 days a week (Monday to Sunday rota, 2 days off), schedule rotating every 2 months; available on all holidays except religious holidays

Key responsibilities

  • Coordinate telehealth appointments, patient messages, lab orders and results, refill requests and referrals
  • Maintain patient information and documentation in the EHR and conduct post-visit follow-ups
  • Verify insurance eligibility and benefits (copays, deductibles, coinsurance) and identify prior authorization requirements
  • Initiate and manage prior authorization requests for procedures, imaging, DME and medications

How to apply

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